SHIPPING POLICY

Please bear in mind that there may be delays in this service due to the Coronavirus Pandemic*

Please be advised that we are not responsible for packages being held by custom or local authorities.

We work hard to guarantee all customers are completely satisfied with their purchase.
If you are not satisfied with your order, please contact us and we'll do our best to rectify the problem to the best of our ability. 

We offer a postage guarantee on all sales. If an item is lost in the post (15 working days for the UK/Ireland, and 20 working days for international orders) we will send a replacement immediately. We politely ask that the customer waits for this time to pass as in most cases the parcel will arrive late for reasons out of our control.

We aim to dispatch your order to you within 3/5 business days. (We are not open on Saturdays, Sundays, Christmas Day and New Year's Day and all Irish Bank Holidays). In a small number of cases there might be a delay in delivering your item(s) if we are waiting for a bulk order to arrive at the warehouse. After two days your item will be put on back order, and you will be notified by email.

• Orders are shipped with An Post, the national carrier of Ireland
• Processing time 3/5 working days
• Standard registered shipping duration approximately 4 / 10  working days
• Tracking facility on all orders
• Express shipping 2/6 days available with FEDEX